Detailed Business Process Model Description : Manage Credit Card Payment Description : 1.1 Evaluate Customer Account

1.1 Evaluate Customer Account
See Manage Credit Card Payment (Page1)for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User evaluates the account. Account Financial History, Billing History, Credit Rating, and Credit and Collection History may be reviewed. Control Central Alerts such as a Cash Only customer and other Dashboard information assist the CSR or Authorized User in determining eligibility and distribution for the Payment applying established business rules.
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Installation Options - Control Central Alerts
Installation Options - PYFN-PYINFO This algorithm formats the Payment Information that appears throughout the system.
CI_MASKCRD - Mask Credit Card Number

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